Refund Policy

At RedTrex Technologies, we aim for customer satisfaction. This refund policy outlines how we handle returns, replacements, and refunds.

Digital Products

All digital products (software keys, licenses, downloads) are non-refundable once delivered. Please ensure you purchase the correct product.

Physical Products

Physical products may be eligible for return or replacement within 3 months from the date of delivery if defective or damaged. Original packaging and proof of purchase are required.

Refund Process

Refunds or replacements are processed after verification. Please contact us at redtrex@technologist.com to initiate a refund request.

Exceptions

Products damaged due to user mishandling or software keys shared incorrectly are not eligible for refund.

Contact Us

If you have any questions about our refund policy, please reach out via email or phone.